ITSM

  • [Aruba DevNet Lecture 5] Completing the NetOps Pipeline with Git and CI/CD

    So far, armed with Python, Ansible, and the New Central API, we have conquered the core elements of network automation one by one. However, in a real-world environment, simply having a few script files on a personal PC does not constitute true automation. Today, in the final installment of this series, we will look at how code integrates with an enterprise's IT Management (ITSM), and the latest AI…

  • The Rise of ITIL 5: How Is ITSM Evolving?

    On February 12, 2026, ITIL 5 (ITIL Version 5), which the global IT industry has been waiting for, was officially released. Arriving approximately seven years after ITIL 4 in 2019, this new standard presents us with new challenges regarding 'AI-Native' and 'Experience'. Compared to the existing ITIL 4, there are the following major differences. Category ITIL 4 ITIL…